.people · EXECUTIVE

Peter Soon

CHIEF OPERATING OFFICER

Fifteen years turning complex operations into simple, measurable ones.

OPERATIONSPROCESS RE ENGINEERINGAUTOMATION & AITRANSACTION INTEGRATION

PROFILE

Peter runs the operating engine of the firm. Across fifteen years as a senior executive in consumer finance, home comfort and energy, he has led complex transactions without interrupting day to day operations, re engineered merchant and consumer facing platforms, and cut operating cost by replacing manual process with automation.

At KSI Law he is responsible for how the firm actually works: the people, systems and standards that turn the ksi.P³ methodology into daily practice. He has implemented artificial intelligence, machine learning and robotic process automation at scale, and he measures every change against one question. Did the client experience get better?

EDUCATION

B.A., York University, 2005

WHERE PETER FOCUSES

Operations

One documented way of working, independently audited, across every office.

Automation

AI, machine learning and RPA applied where they remove friction, not where they add it.

Integration

Bringing acquired firms onto one platform without disrupting their clients.

EXPERIENCE

Senior executive, multiple consumer finance organizations
Led strategic transactions while maintaining operational continuity
Re engineered merchant and consumer facing platforms, materially reducing operating expenditure
Implemented AI, machine learning and robotic process automation at scale
Cross functional leadership of multi million dollar budgets

Talk to Peter about how the firm runs.

Operations, integration and the platform behind every file.

CONTACT PETER SOON