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Privacy Policy

Privacy Policy for KSI Law

Effective Date: July 1, 2024
Last Updated: January 1, 2025

KSI Law (“we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of the personal information of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in compliance with applicable Canadian privacy laws.

  1. Scope of This Privacy Policy

This Privacy Policy applies to all visitors to our website, www.ksi.law, and to the personal information we collect through our online services. It also applies to personal information collected offline or in the course of providing our legal services.

  1. What Personal Information Do We Collect?

We collect personal information that is necessary to provide legal services, fulfill requests, and comply with our legal and regulatory obligations. This may include:

  • Contact Information: Name, address, phone number, and email address.
  • Professional Details: Job title, employer name, and related professional information.
  • Legal Information: Information related to your legal matters or inquiries.
  • Technical Information: IP address, browser type, and website usage data (via cookies or analytics tools).
  • Payment Information: Credit card details or banking information for billing purposes.

We do not collect personal information without your knowledge or consent, except where permitted or required by law.

  1. How Do We Use Your Personal Information?

We use personal information for the following purposes:

  • To provide legal advice and services.
  • To respond to inquiries and communicate with you.
  • To maintain client records and manage billing.
  • To comply with legal and regulatory requirements.
  • To improve the functionality and content of our website.
  • To conduct client satisfaction surveys and manage client relationships.

 

  1. How Do We Protect Your Information?

We employ administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, or misuse. These measures include:

  • Secure storage of electronic and paper records.
  • Encryption of sensitive data.
  • Access controls and password protection.
  • Regular training for staff on privacy and data security best practices.

 

  1. Disclosure of Personal Information

We do not sell, rent, or trade personal information to third parties. However, we may disclose personal information in the following circumstances:

  • To third-party service providers who assist in delivering legal services (e.g., IT support, document management).
  • To comply with court orders, subpoenas, or other legal obligations.
  • With your explicit consent or as necessary to fulfill your instructions.
  • To protect our legal rights, property, or safety, or that of others.

 

  1. Retention of Personal Information

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal and regulatory obligations. When personal information is no longer required, it is securely destroyed or anonymized.

  1. Cookies and Online Tracking

Our website uses cookies and similar technologies to enhance your user experience and gather website usage data. This information may include:

  • Pages visited, time spent on pages, and navigation patterns.
  • Browser type and device information.

You can manage or disable cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

  1. Your Rights

You have the following rights regarding your personal information:

  • Access and Correction: You may request access to your personal information and request corrections if it is inaccurate or incomplete.
  • Withdrawal of Consent: You may withdraw your consent for the collection or use of your personal information, subject to legal or contractual restrictions.
  • Complaint: You have the right to file a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated.

To exercise these rights, please contact us using the information below.

  1. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external websites. We encourage you to review the privacy policies of third-party websites before providing any personal information.

  1. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or technology. The updated policy will be posted on our website with the revised “Last Updated” date.

  1. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

  • Email: [email protected]
  • Phone: 905-944-0033
  • Mail: W600-675 Cochrane Drive, Markham Ontario L3R 0B8

 
Thank you for trusting KSI Law with your personal information. Your privacy and confidence are of utmost importance to us.

Last Reviewed: January 1, 2025

Privacy Policy